About Us
ServiceQ® exists to partner with organisations and help reimagine the future of service
Our Guiding Principles
We are Custodians
We are a trusted team who places humanity in the heart of our work. We bring the belief, instil confidence and provide our clients with an end-to-end world class experience that makes them feel safe, supported and secure on their transformation journey.
We are Bridge Builders
By having courage, building relationships, and creating a clear journey we advance from B to A+. We are creative alchemists of options to get the job done. We demand excellence in everything we do whilst making sure the bridge is built and we deliver on the plan and our promise.
We are Boundary Riders
By being visionaries, thinking outside of the box, balancing the head and heart, we take well-considered risks to get to scale and impact. We seek permission to push the boundaries and live a little on the edge in order to deliver extraordinary outcomes.
Service is simple
A short story from our founder, Jaquie Scammell:
In 2012, I left my corporate career to follow a more intentional and purposeful path. I made a vow to myself: I took on the task of understanding how to first serve myself to better serve others.
I started this business to remind people how simple serving others can be and that service always starts with you. When you feel well, cared for, and valued, you naturally bring this into your relationships with others.
Meet the team

Joanna Stojanovski
GM Operations
Joanna takes stakeholder engagement to a whole new level and leads the business programs, operations, commercials and customer service.

Marie Rowland
Marketing and Experience Manager
Marie is an accomplished business analyst and expert in customer experience strategy.

David Scammell
Creative Marketing and Digital Support Coordinator
David is always on the hunt to capture great content.

Steve Taylor
Learning and Development Coordinator
Your world-class facilitators

Taryn Johnston
Senior Facilitator

Mariam Mousa
Facilitator
Mariam brings over a decade of Industry expertise as an organisational psychologist.

Jennifer Crescenzo
Facilitator
Jennifer is an Emmy-award winning filmmaker and pioneering educator with a passion for journalism.
Want to work with us?
Hear from our team in about why they love working at ServiceQ.
Available positions
Find out about our job vacancies by signing up to our newsletter and following us on LinkedIn.