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Featured image for “How willing are you?”
25/07/24

How willing are you?

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Featured image for “Increase your sales, profit, customer happiness and team happiness by 30%”
05/07/24

Increase your sales, profit, customer happiness and team happiness by 30%

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Featured image for “The secret all service leaders MUST know!”
21/06/24

The secret all service leaders MUST know!

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Featured image for “High-tech, high touch – a future service playbook?”
06/06/24

High-tech, high touch – a future service playbook?

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Featured image for “Think of a leader you’ve worked with”
21/05/24

Think of a leader you’ve worked with

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Featured image for “A Cleaner, a CEO and Australia’s Favourite Airport”
24/04/24

A Cleaner, a CEO and Australia’s Favourite Airport

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Featured image for “Humble and Magnificent Service Leaders”
05/04/24

Humble and Magnificent Service Leaders

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Featured image for “Extraordinary Service doesn’t need to be a Utopian dream!”
22/03/24

Extraordinary Service doesn’t need to be a Utopian dream!

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Featured image for “Praise Effectively”
15/03/24

Praise Effectively

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Featured image for “ Two future – proof must do’s to lead the future of service”
07/03/24

 Two future – proof must do’s to lead the future of service

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Featured image for “To Deliver Great Customer Service, Play Every Point.”
23/02/24

To Deliver Great Customer Service, Play Every Point.

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Featured image for “Being served by someone who’s stressed”
02/02/24

Being served by someone who’s stressed

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