Our Customer Testimonials

Customised Stepping Forward Program at Melbourne Airport

Senior staff at Melbourne Airport explain the change in culture and service standards as a result of the customised ServiceQ program covering their specific values and service behaviours.

Embedding Service Habits at our client in the Resources Sector

Senior Managers from a ‘Blue-Chip’ company in the Mining and Resources sector explain the change they have seen and tangible benefits delivered from embedding Service Habits in their business.

Embedding Service Habits at Teleflex

Staff representing different functions across Teleflex explain their thoughts before embarking on the program, how the learning program has helped them and how it has impacted their business performance. The team at Teleflex had so much fun with the Embedding Service Habits program and saw so many benefits flow from it, that they decided to roll it out a second time.

The longterm impact of Service Habits at Teleflex

Hear from the Managing Director of Teleflex ANZ about the pain points they had and the benefits and gain they achieved from the Service Habits training. What has transformed in the people, culture and ultimately the customer service? Watch to find out.