Upcoming Events

 Celebrate Customer Service Week with Free Masterclasses
 7th - 11th October

 Customer Service Week is a global event that celebrates the dedication of frontline staff who serve customers daily. Traditionally used in workplaces   to boost morale and raise awareness, this week is an opportunity to recognise the people who are crucial in nurturing loyal customers and building a   culture of WOW in service.

 To honour them, we're offering you and your team some of our most popular masterclasses to master key skills and habits in service completely free   of charge!

 Explore the Line Up:

 Meditation Monday with Kellee Lewis
 Monday, 7th October at 12 pm AEDT

 A mental tool for clarity and emotional regulation in service. After learning and practising this service habit, you will be more mindful, focused, and   clear in conversations with colleagues and customers.

  Ask Better Questions with Jennifer Crescenzo
 Thursday, 10th October at 12 pm AEDT

 Sharpen your ability to craft questions and have ten times the influence on customers with half the effort. After learning and practising this service   habit, you will leave with five rockstar questions to help foster better communication and help with problem solving.

 Take Four Seconds with Greg Sellar
 Friday, 11th October at 12 pm AEDT

 The ultimate exercise to respond instead of react. Employ immediate calm and a professional response when dealing with uncomfortable situations   or responding to complaints. After learning and practising this service habit, you can pause before acting in conversations with colleagues and   customers, meetings and when under pressure. 

 Prepare to roar through any recession by equipping your people to stand out from competitors. Show your appreciation for your service staff this   Customer Service Week by offering something meaningful to their wellbeing and professional growth.

 The team at ServiceQ is paying it forward during Customer Service Week, and we are humbled to serve you.

 Register now to secure your seat at our virtual masterclasses.
 Spread the love and share this opportunity with your colleagues or friends and invite them to join in celebrating Customer Service Week in Australia.   We'd love for you to pass this along to 2-3 people in your network!