Develop the Habits Behind Great Service
Practical, bite-sized learning for frontline teams and emerging leaders, build the habits that turn everyday service into trust.
ServiceQ Academy is a self-paced platform that teaches 21 practical Service Habits to help you
No fluff. Just simple, human skills that make every interaction better for your customers and for you.
Because service is human work. Every conversation counts.
And the difference between a good day and a hard one often comes down to:
At ServiceQ Academy, we teach the human habits that create ripple effects — for your customers and your wellbeing.
Jaquie Scammell
In 2012, I left my corporate career to follow a more intentional and purposeful path. I made a vow to myself: I took on the task of understanding how to first serve myself to better serve others.
I started this business to remind people how simple serving others can be and that service always starts with you. When you feel well, cared for, and valued, you naturally bring this into your relationships with others.
What You’ll Learn
21 Practical Service Habits designed for real-world service moments:
- Resolve issues on the spot
- Communicate clearly under pressure
- Build confidence in difficult conversations
- Protect your energy and avoid burnout
- Apply skills at work and at home
Inside the Academy
You’ll get:
Sign up here
Frequently Asked Questions
- How do I enroll in a course?
Browse our course catalog, select the course you’re interested in, and click the “Enrol now” button.
- Are the courses self-paced?
Yes, all our courses are designed to be self-paced so you can learn at your convenience.
- What support is available during my course?
Our dedicated support team and community forums are available to help you with any questions or challenges.