Programs
Elevate your service culture with programs that will strengthen Service Habits and sustain employee wellbeing.
Organisations today are change fatigued. Leaders and employees are under immense pressure from the modern-day world, and customers are demanding greater value and human connection.
With a variety of programs, online and face-to-face, ServiceQ® is sure to have the perfect solution to fit you and your team.
Check out our programs below.
Service Habits: Customer Service Training
Introducing Service Habits
An ideal starting point if you have no service standards in place and want to begin a meaningful conversation about service quality with as little resistance from people as possible.
Strengthening Service Habits
Employees will shift mindsets towards owning customer service as part of their role and will give the business a stronger competitive advantage in customer service.
Embedding Service Habits
Leaders are equipped and skilled at motivating and engaging their teams. Now it’s time to create an overall lift in the service culture and, ultimately, have a stronger customer loyalty impact.
Service Values and Behaviours
A businesses values and behaviours form a strong foundation to support a thriving service culture. Employees recognise what is important and know how great service looks in action
