This entry-level course allows participants to undertake self-paced learning online – 24/7 access and videos can be viewed multiple times.

The videos and workbook materials are foundational service tools and are an excellent way to “dip your toe in” to an investment in a service-focused program.

This is a fun, light and accessible way to build service focus in your teams. Ideal for lunch and learns, planned service toolbox meetings, team briefings and huddles before an important busy periods.

Inclusions

For teams, we provide access to:

22 core Service Habits TM videos

Worksheets

Service Habits audio book
Webinars and new tools released each quarter tailored to front-line teams.

Who is this for?

The Service Habits Online Library is an effective resource for the whole organisation. It is especially useful for busy front-line teams who wish to access materials and learning at their own pace.