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April 24, 2024
A Cleaner, a CEO and Australia’s Favourite Airport
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April 5, 2024
Humble and Magnificent Service Leaders
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March 22, 2024
Extraordinary Service doesn’t need to be a Utopian dream!
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March 15, 2024
Praise Effectively
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March 7, 2024
Two future – proof must do’s to lead the future of service
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February 23, 2024
To Deliver Great Customer Service, Play Every Point.
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February 2, 2024
Being served by someone who’s stressed
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January 11, 2024
Want more joy at work in 2024?
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December 13, 2023
I’m interested… how many kilometres did you run today?
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December 7, 2023
I Radically Transform with a Little Help from my Friends
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