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Featured image for “Believe”
15/08/23

Believe

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Featured image for “Unconscious needs in service”
03/08/23

Unconscious needs in service

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Featured image for “Better service. Believe it.”
13/07/23

Better service. Believe it.

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Featured image for “A letter to the leaders who want service transformation”
21/06/23

A letter to the leaders who want service transformation

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Featured image for “Service stories show how you measure up!”
08/06/23

Service stories show how you measure up!

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Featured image for “The future of service needs updated software and soft skills  ”
25/05/23

The future of service needs updated software and soft skills  

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Featured image for “Customer service for dummies”
11/05/23

Customer service for dummies

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Featured image for “If your customers find themselves in queues, celebrate it!”
20/04/23

If your customers find themselves in queues, celebrate it!

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Featured image for “<strong>Get people back in the office to drive better customer service </strong> ”
15/03/23

Get people back in the office to drive better customer service  

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Featured image for “<strong>Want consistent customer service? Think 80/20</strong> ”
28/02/23

Want consistent customer service? Think 80/20 

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Featured image for “<strong>Time well spent vs time well saved</strong> ”
15/02/23

Time well spent vs time well saved 

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Featured image for “<strong>Thinking about service while your competitors are sleeping</strong> ”
02/02/23

Thinking about service while your competitors are sleeping 

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