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December 1, 2023
Indulge Your Imagination and Transform Your Service Culture
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November 24, 2023
The one non-negotiable for your business to stand out in 2024
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November 10, 2023
Great Customer Service is a Relay not a Sprint
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November 2, 2023
Service leaders: prepare to fail
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October 27, 2023
Hello? Ever feel like you’re constantly distracted?
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October 19, 2023
Serve the Future
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October 12, 2023
Sneaking Past Your Stories
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October 5, 2023
Being human is our advantage
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September 26, 2023
What do TV Detectives, Dutch Supermarkets, and Great Customer Service Have in Common?
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September 21, 2023
Six reasons why 2023 is a good time to challenge your company values
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