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Featured image for “Can I Meditate if I Can’t Sit Still?”
14/09/23

Can I Meditate if I Can’t Sit Still?

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Featured image for “Are your service norms outdated?”
07/09/23

Are your service norms outdated?

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Featured image for “Thanks for what you didn’t say”
31/08/23

Thanks for what you didn’t say

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Featured image for “Service Performance needs more than care”
24/08/23

Service Performance needs more than care

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Featured image for “Believe”
15/08/23

Believe

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Featured image for “Unconscious needs in service”
03/08/23

Unconscious needs in service

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Featured image for “Better service. Believe it.”
13/07/23

Better service. Believe it.

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Featured image for “A letter to the leaders who want service transformation”
21/06/23

A letter to the leaders who want service transformation

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Featured image for “Service stories show how you measure up!”
08/06/23

Service stories show how you measure up!

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Featured image for “The future of service needs updated software and soft skills  ”
25/05/23

The future of service needs updated software and soft skills  

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Featured image for “Customer service for dummies”
11/05/23

Customer service for dummies

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Featured image for “If your customers find themselves in queues, celebrate it!”
20/04/23

If your customers find themselves in queues, celebrate it!

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